I’ve worked on both sides of the support ticket. That’s shaped the way I build software.
John Sandoval
Solutions Architect · Sacramento, California
I build AI-powered products and enterprise tools, taking them from an initial idea through architecture, implementation, and adoption. My background spans IT, customer support, engineering, and solutions architecture.
I build AI-powered products and enterprise tools, from the initial idea through architecture, implementation, and adoption.
Connect AI capabilities to existing business systems and the workflows people already use.
Combine hands-on development with product direction and architectural thinking.
2024XurrentSolutions EngineerSep 2024 — May 2026+
Joined as an AI Engineer in September 2024, moved into Solutions Engineering a year later, and left in May 2026 to join Extend.
Solutions EngineerSep 2025 — May 2026
AI EngineerSep 2024 — Sep 2025
2022UserTestingAI EngineerMay 2022 — Sep 2024+
Started in customer support and moved into engineering. A lot of my work began with a customer problem that the product didn’t have a straightforward answer for.
AI EngineerApr 2024 — Sep 2024
Technical Support EngineerJul 2023 — Apr 2024
Customer Support SpecialistMay 2022 — Jul 2023
Built product demos and custom solutions with Chrome extensions, Figma plugins, Slack integrations, and server-based proofs of concept.
Worked with cross-functional teams on product limitations, technical workarounds, and customer-facing explanations.
Progressed through customer support, technical support, and AI engineering.
2020Berkshire Hathaway HomeServicesElite Real EstateSenior IT AdministratorJun 2020 — May 2022+
Supported the technology behind a real estate office of more than 350 agents, and built tools to take repetitive work off their plates.
Senior IT AdministratorDec 2020 — May 2022
Assistant IT AdministratorJun 2020 — Dec 2020
Built a tool for creating marketing posters from templates and sending them to email lists.
Handled agent support and worked with the corporate team on systems security.
2020Pacific Wholesale MortgageSenior IT AdministratorJun 2020 — May 2022+
Helped support a growing mortgage business as it reached 750 active loan officers and more than 3,000 registered users.
Senior IT AdministratorDec 2020 — May 2022
Assistant IT AdministratorJun 2020 — Dec 2020
Built a backend loan payment tracker and payout system with React and the Stripe API.
Built an onboarding flow that let new users create their own accounts.
Provided technical support and coordinated technology integrations.
02 / Independent work
Things I’ve built.
2026 / Creator / Independent product
Fleet
A workspace for running Claude Code and Codex across repositories, keeping the task context, worktrees, and pull request follow-up together.
Visit Fleet 2023 / Earlier work / Co-founder & CTO
No More Work AI
An AI-powered Chrome extension used by more than 10,000 professionals for email, content creation, customer support, and marketplace workflows.
10,000+ professionals
2023 / Open source / Starter kit
Next.js + LangChain Starter Kit
A chatbot starting point built to be easier to understand and reuse. Includes chat windows, message inputs, assistant cards, and API-key input components.
Reviews Git diffs for weakened assertions, hidden failures, and implementations replaced with placeholders. Findings stay attached to the exact before-and-after hunk.